Toilet Repair

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Toilet Repair Services in Buffalo, NY

If your toilet keeps running, leaking, or clogging, you need a fix you can trust. At Frank’s Mr. Plumber, we provide professional toilet repair in Buffalo, NY and the surrounding communities. Whether it is a small issue inside the tank or a major backup causing overflow, our experienced team will find the problem and repair it correctly.


A malfunctioning toilet is more than an inconvenience. It can waste water, increase your utility bill, damage your bathroom flooring, and lead to bigger plumbing issues. We respond quickly, explain your options clearly, and complete repairs with care so you can get back to normal.

Repair or Replace Your Toilet?

Many homeowners ask whether they should repair their existing toilet or install a new one. The answer depends on several factors:

  • Age of the toilet
  • Frequency of past repairs
  • Extent of damage
  • Water efficiency
  • Cracks in the porcelain


If the toilet is structurally sound and the issue is limited to internal components, repair is often the best option. If the bowl or tank is cracked or if repairs have become frequent, replacement may make more sense.


At Frank's, our certified plumbers will always walk you through your options so you can make the right choice for your home.

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Common Toilet Problems We Repair

Running Toilets

A constantly running toilet can waste hundreds of gallons of water. This is often caused by a worn flapper, faulty fill valve, or improper chain adjustment. We inspect the tank components and replace the necessary parts to restore proper function.


Leaking Toilets

Water around the base of your toilet may indicate a failed wax ring or loose bolts. Leaks from the tank can come from cracked components or deteriorated seals. We identify the source and make secure, code-compliant repairs.


Clogged Toilets

If your toilet frequently clogs, there may be more going on than a simple blockage. Buildup in the drain line or sewer line can cause recurring problems. In these cases, we may recommend professional drain cleaning to fully clear the line.


Weak or Incomplete Flushing

If your toilet does not flush with enough force, internal tank parts may not be working properly. We adjust or replace components to improve performance.


Loose or Rocking Toilets

A toilet that shifts when you sit on it is not just uncomfortable. It can damage the floor and break the seal underneath. We secure the toilet properly and check for subfloor damage.


Cracked Tanks or Bowls

Hairline cracks can lead to leaks and sudden failure. If a crack is present, we will advise whether repair or replacement is the safer option.

Hear From Our Happy Customers

In honor of Women's History Month Frank's put on an evening plumbing class for women which I attended with a friend. Abby, Mike and Frank were incredibly welcoming and generous with their time for this free event. Mike and Frank traded off during the presentation and their passion for their work was obvious. They let us ask as many questions as we wanted and provided thorough explanations of common household plumbing issues. Always make sure your sump pump is plugged in before you call a professional!

I especially appreciated that they were v
ery clear that they would not be making any sales during or after the class. If you want to set up an appointment you have to call the next day. There was no pressure to buy anything, it was truly just a free service to better the community and that is hard to find these days.

- Katie Z

Verified Yelp Review

"The whole team was so very helpful and made me feel comfortable..."

Was visiting family and a drain clogged up. I had to leave next day out of state and Franks plumbing (Kyle) came by. Kyle was so friendly, went above and beyond. Have had plumbers play tricks before and not with Frank's. Will be using them for life. The whole team was so very helpful and made me feel comfortable that I could trust them to work with my family member who was at the house.

C Roz

"They were excellent and I will never go with any other company!"

Al and Dante were amazing! Very polite and professional. Al explained everything to both me and my husband so we could actually understand what is going on. Al said the sump pump looks good other than the roots that are growing inside. He told us exactly how to fix that problem. He was able to get the hot water tank lit again, but did honestly say it will most likely need to be replaced. Thank you for your great service!


Marisa Valentine

"Both of these gentlemen had pure compassion for me as a customer."

I wanted to share my gratitude to Mike Russo (manager) for taking a lot of effort to keep me happy and take care of my sump pump issue quickly and for sending out one of his best techs (Seth) who was fantastic! Both of these gentlemen had pure compassion for me as a customer. A lot of places just want to fix it, get paid and leave. People who take the time to listen to the customer and talk/explain/etc. are what matters to us homeowners.

Cher Standart

"Pricing is fair and we are extremely confident with Mr. Plumber."

Brian was very knowledgeable and offered us many options to consider. He spent time with us to explain everything in detail for each option. Pricing is fair and we are extremely confident with Mr. Plumber.

Debrah Mineo

"...Diligent in explaining and showing what was going on...."

Tanis was prompt, professional, courteous, and solved our problem well. He was particularly diligent in explaining and showing what was going on and left the work area super clean. Great work!

Lars Peterson

"So beyond thankful for Mike, Abby, and Frank for their hospitality today during their class!"

I cannot begin to describe the amount of information they provided to us all... and the truly best part…the community they are building. I truly cannot wait to go to more classes in the future. Because of this class I know without a doubt who I will be calling for any plumbing needs moving forward. Thank you, Mike, Abby, and Frank!”

Cassandra Dunner

Why Homeowners in Buffalo Trust Frank’s Mr. Plumber

Skilled Professionals, Trusted Results

Our licensed plumbers bring years of hands-on experience and ongoing training to every job. From the latest techniques to time-tested methods, you can count on expert service done right the first time.

Quality Work, Backed by Guarantees

We use top-tier tools and materials to deliver dependable, long-lasting solutions. Plus, with service warranties and our commitment to doing things right, your peace of mind comes standard.

Honest Pricing, Happy Customers

No surprises—just straightforward, upfront pricing and free estimates. We’re dedicated to clear communication, transparent quotes, and making sure you’re 100% satisfied from start to finish.

Our Toilet Repair Process

Step 1

Assessment

We inspect the toilet, tank components, seals, and surrounding plumbing. If necessary, we evaluate the drain line as well.

Step 2

Repair

We explain what is causing the issue and what options are available. Our technicians will complete the repair using quality parts and proven methods.

Step 3

Follow-up

After the repair, we’ll make sure everything is working properly and your property is clean when we finish.

Let’s Get Your Toilet Working Properly Again

A toilet problem can throw off your entire day. Whether it keeps running, will not flush correctly, or is leaking onto your bathroom floor, you need it fixed quickly and correctly.


This is where Frank’s Mr. Plumber can help. Our goal is to provide a long-term solution, not a temporary patch.


We proudly provide expert toilet repair in Buffalo, NY and the surrounding communities. Our team responds promptly, diagnoses the issue carefully, and completes repairs with quality parts and proven methods. From simple internal component replacements to more involved repairs tied to drain or sewer lines, we handle it all with professionalism and respect for your home.

Recognized for Excellence

FAQs

  • How do I know if I need professional toilet repair?

    Leaking pipes can occur for a variety of reasons, including age, corrosion, high water pressure, or even tree root intrusion. If your pipes are old or have been exposed to extreme temperatures, they may be more prone to leaks. Regular inspections can help catch these issues early.

  • Why does my toilet keep running?

    Why does my toilet keep running?

  • What causes a toilet to leak at the base?

    Water around the bottom of your toilet often points to a failed wax ring seal. This seal connects the toilet to the drain pipe beneath your floor. If it breaks down or shifts, water can escape during each flush. Loose mounting bolts can also contribute to movement and leakage. Addressing the problem promptly helps prevent flooring damage and mold growth.

  • Why does my toilet keep clogging?

    Frequent clogs can be caused by:

    • Buildup in the drain line
    • Tree root intrusion in the sewer line
    • Low-flow toilet design issues
    • Flushing non-flushable items

    If plunging only provides temporary relief, there may be a deeper blockage in your drain or sewer line. In those cases, professional drain cleaning or a camera inspection may be recommended.


  • Can a cracked toilet tank or bowl be repaired?

    Hairline cracks in porcelain are not typically repairable in a long-term, reliable way. Even small cracks can expand over time and lead to sudden leaks. If a crack is confirmed, replacement is often the safest solution. We will inspect the toilet and explain your options clearly.

  • Should I repair or replace my toilet?

    If the issue is limited to internal components such as the flapper, fill valve, or handle, repair is usually the most practical solution. 


    However, replacement may make more sense if:

    • The toilet is over 15 to 20 years old
    • There are cracks in the porcelain
    • Repairs have become frequent
    • You want improved water efficiency


    Our technicians will review the condition of your toilet and help you make the right decision for your home.

  • How long does a toilet repair take?

    Most standard toilet repairs can be completed within one visit. Simple repairs, such as replacing internal tank parts, are often resolved within an hour. More complex issues involving drain lines or floor damage may require additional time. We always explain the scope of work before starting.

  • Do you offer emergency toilet repair in Buffalo, NY?

    Yes. If your toilet is overflowing, backing up, or causing active water damage, contact us right away at 716-876-6000. We provide emergency plumbing services during extended hours to address urgent issues as quickly as possible.

  • Is a running toilet really a big deal?

    Yes. A running toilet can waste hundreds of gallons of water each day. Over time, this can significantly increase your water bill. It may also indicate worn internal components that could fail completely if ignored.

When water is involved, fast action matters.

Schedule Toilet Repair in Buffalo Today!

A faulty toilet will not fix itself. Small problems often turn into bigger ones if ignored. If your toilet is leaking, running, clogging, or not flushing properly, let our team take care of it.


If it's an emergency, don't hesitate. An overflowing toilet can cause serious water damage in minutes. If your toilet is backing up, flooding the floor, or connected to a larger sewer issue, call us right away.


We are ready to restore comfort and reliability to your bathroom.

CALL US TODAY!

Affordable Financing Plans to Fit Your Budget

At Frank’s Mr. Plumber, we understand plumbing issues can happen unexpectedly. That's why we offer flexible financing options to make sure you get the services you need without the financial stress. Whether it’s a repair or an upgrade, our financing plans are here to help you manage the cost. Contact us today for more details!

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