Meet Frank’s Mr. Plumber

Trusted by Buffalo families for over 40 years, Frank’s Mr. Plumber is the name homeowners call when they want the job done right—the first time. Since our founding in 1985, we’ve proudly served Erie, Niagara, Orleans, Wyoming, Genesee, and parts of Cattaraugus counties—including Tonawanda, Kenmore, Buffalo, Amherst, Batavia, and surrounding communities. As a family-owned company rooted in Western New York, we’re proud to deliver fast, reliable plumbing solutions with a neighborly touch.

Team

A Legacy of Plumbing Excellence

What began as a small, one-man landscaping company has since evolved into one of Western New York’s most trusted plumbing service providers. Today, we’re a thriving operation with over 60 dedicated employees, offering expert plumbing services tailored to meet the needs of our community. We also offer convenient membership plans and financing options to provide value and flexibility for our customers.



Our commitment to quality and integrity has earned us an A+ rating from the Better Business Bureau and recognition as members of the Home Improvement Council of WNY. We’re honored to be a trusted name in homes and neighborhoods across the region—and we’re just getting started.

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Why Choose Frank’s Mr. Plumber?

We don’t just fix plumbing issues—we solve problems and make life easier for homeowners across Buffalo and the surrounding areas. Whether it’s a clogged drain, a leaky pipe, or a full system installation, our team approaches every job with the same level of care and commitment to quality.


We show up on time, treat your home with respect, and provide clear communication every step of the way. Our goal isn’t just to get the job done—it’s to make sure it’s done right, with results that last. That’s why so many of our customers not only trust us with their homes once, but continue to call on Frank’s Mr. Plumber for years to come.

Hear From Our Happy Customers

5 Star

In honor of Women's History Month Frank's put on an evening plumbing class for women which I attended with a friend. Abby, Mike and Frank were incredibly welcoming and generous with their time for this free event. Mike and Frank traded off during the presentation and their passion for their work was obvious. They let us ask as many questions as we wanted and provided thorough explanations of common household plumbing issues. Always make sure your sump pump is plugged in before you call a professional!

I especially appreciated that they were v
ery clear that they would not be making any sales during or after the class. If you want to set up an appointment you have to call the next day. There was no pressure to buy anything, it was truly just a free service to better the community and that is hard to find these days.

- Katie Z

Verified Yelp Review

katie z
Google reviews

"The whole team was so very helpful and made me feel comfortable..."

Was visiting family and a drain clogged up. I had to leave next day out of state and Franks plumbing (Kyle) came by. Kyle was so friendly, went above and beyond. Have had plumbers play tricks before and not with Frank's. Will be using them for life. The whole team was so very helpful and made me feel comfortable that I could trust them to work with my family member who was at the house.

C Roz

"They were excellent and I will never go with any other company!"

Al and Dante were amazing! Very polite and professional. Al explained everything to both me and my husband so we could actually understand what is going on. Al said the sump pump looks good other than the roots that are growing inside. He told us exactly how to fix that problem. He was able to get the hot water tank lit again, but did honestly say it will most likely need to be replaced. Thank you for your great service!


Marisa Valentine

"Both of these gentlemen had pure compassion for me as a customer."

I wanted to share my gratitude to Mike Russo (manager) for taking a lot of effort to keep me happy and take care of my sump pump issue quickly and for sending out one of his best techs (Seth) who was fantastic! Both of these gentlemen had pure compassion for me as a customer. A lot of places just want to fix it, get paid and leave. People who take the time to listen to the customer and talk/explain/etc. are what matters to us homeowners.

Cher Standart

"Pricing is fair and we are extremely confident with Mr. Plumber."

Brian was very knowledgeable and offered us many options to consider. He spent time with us to explain everything in detail for each option. Pricing is fair and we are extremely confident with Mr. Plumber.

Debrah Mineo

"...Diligent in explaining and showing what was going on...."

Tanis was prompt, professional, courteous, and solved our problem well. He was particularly diligent in explaining and showing what was going on and left the work area super clean. Great work!

Lars Peterson

"So beyond thankful for Mike, Abby, and Frank for their hospitality today during their class!"

I cannot begin to describe the amount of information they provided to us all... and the truly best part…the community they are building. I truly cannot wait to go to more classes in the future. Because of this class I know without a doubt who I will be calling for any plumbing needs moving forward. Thank you, Mike, Abby, and Frank!”

Cassandra Dunner

Benefits of Working with Frank’s Mr. Plumber

Decades of Experience

With over 40 years in the business, our technicians have seen it all—and fixed it all. You can trust us to handle any plumbing challenge with confidence and skill.

Fast, Friendly Service

We respect your time and your home. Our plumbers arrive on schedule, work efficiently, and always treat your space like their own.

Honest Pricing, No Surprises

We offer upfront pricing so you’re never left guessing. No hidden fees, no pushy upsells—just fair, transparent service.

Our Easy 3-Step Process

Step 1

Schedule Your Appointment

Call us or book online—we make it easy to find a time that works for you.

Step 2

Professional Diagnosis

Our expert team will identify the issue, walk you through the solution, and give you a clear, upfront estimate.

Step 3

Get the Job Done Right

We’ll complete the work efficiently and cleanly, leaving you with peace of mind and plumbing that works perfectly.

Learn More About Our Services

From leaky faucets to major sewer line replacements, we do it all. Whether you’re dealing with a minor annoyance or a plumbing emergency, our skilled technicians are ready to step in with expert solutions. Explore our full range of plumbing, drain, water heater, and sump pump services to see how we can help keep your home running smoothly and stress-free.

Recognized for Excellence

General Plumbing FAQs

  • What plumbing services do you offer?

    We handle everything from pipe repairs and installations to drain cleaning, sewer services, and water heater work. No job is too big or too small!

  • Are your plumbers licensed and insured?

    Yes! All of our technicians are fully licensed, insured, and background-checked for your peace of mind.

  • Do you offer emergency plumbing services?

    Absolutely. We’re available until 10 pm on week nights for plumbing emergencies throughout the Buffalo area.

  • How much do your services cost?

    We provide honest, upfront pricing based on the job—no surprise charges, ever.

Ready to Get Started?

Plumbing problems don’t wait—neither should you. Whether you need a repair, replacement, or expert advice, Frank’s Mr. Plumber is here to help.

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Read Our Blog

By John Ludlow August 11, 2026
Plumbing problems do not usually occur at a time when it is most convenient for you to call a plumber. Instead, they tend to occur at the worst of times: on the weekends, during holidays, or after regular business hours. While a minor leak or a slow drain can be annoying, such issues usually do not require immediate attention. Other issues; however, can escalate quickly and result in water damage, mold growth, and expensive repairs. Understanding when to call a plumber in Amherst, NY , for fast service can help to protect your home and prevent what seems to be a small problem from quickly becoming an emergency. The key to handling this type of situation is recognizing the warning signs that require immediate attention from a professional plumber. In this guide, we will review the most common plumbing situations where fast service is not only helpful, but essential. Clogged or Backed-Up Drains When a drain won’t clear or is completely backed up, this is an indication of a deeper problem within your home’s plumbing system. You should call a plumber immediately in the following situations: · Water backing up into sinks, showers, or tubs · Multiple clogs appearing within drains at the same time · Gurgling noises coming from toilets or drains · Foul smells coming from pipes All of these symptoms indicate there is a blockage present somewhere within the main sewer line. This type of issue requires professional drain cleaning at a minimum. In some cases, sewer line repair may be needed. Persistent or Sudden Leaks Even a small leak can result in significant damage if it is not addressed promptly. Calling for fast, professional plumbing service is critical when you observe the following: · Dripping pipes · Damp spots on ceilings or walls · Water collecting under sinks · Sudden increases in your water bill Leaks can become more serious quickly. Even worse, hidden leaks can rapidly lead to the growth of mold in your home. One of our technicians at Frank’s Mr. Plumber can perform leak detection services to identify the source of a leak within your home and repair the problem before it results in structural damage. Water Heater Problems One of the most important appliances in your home is your water heater. Unfortunately, your water heater is also one of the most dangerous appliances in your home when it is malfunctioning. You should always call a plumber in Amherst, NY , for fast service in these situations: · There is no hot water · The temperature of your water fluctuates · You observe water leaking around your water heater tank · You hear popping, hissing, or banging noises coming from your water heater These issues could indicate some of the components in your water heater are failing or that there are pressure problems that require professional water heater repair. Low Water Pressure If there is low water pressure in multiple fixtures throughout your home, this could be an indication of: · Hidden leaks · Pipe corrosion · Mineral buildup inside your water heater · An issue with the local municipal water supply If you have confirmed that there is not a widespread problem throughout your neighborhood that is resulting in low water pressure, the next step is to call a plumber who can perform pressure diagnostics and pinpoint the source of the problem. Presence of Visible Sewage or Sewage Smells Any time you see or smell sewage in or around your home, this is an emergency. You should not delay contacting a plumber who is experienced in handling such issues. Exposure to sewage is hazardous and indicates there is a serious issue within your septic system or sewer line. Call for immediate service if: · Wastewater is backing up into drains · You smell sewage in or outside your home · There are soggy and/or foul-smelling patches in your yard An experienced plumber can perform a sewer line inspection to find the source of the problem and make repair recommendations. Slow Drains or Repeated Clogs When you have slow drains or drains that repeatedly become clogged, it’s time to call for fast professional service. A recurring clog is often an indication of: · Deep blockages · Damage pipes · Tree root intrusion · Improper slope of a pipe One of our experienced plumbing technicians at Frank’s Mr. Plumber can perform a camera inspection to pinpoint the problem and repair it quickly. Frozen or Burst Pipes Winter temperatures in Amherst, NY, can cause pipes to freeze and burst. When this happens, immediate professional help is needed. Signs of frozen or burst pipes include: · No water flow · Water spraying or flooding · Frost present on exposed pipes · Sudden water pressure drops Fast and professional service can present extensive water damage to your home and expensive repairs. Knowing When to Call for an Emergency Plumber vs Waiting Until the Next Day Any type of plumbing problem can be alarming to a homeowner, but it’s important to know when to call for an emergency plumber and when you can wait until the next morning. You should contact an emergency plumber right away in the following situations: · Sewage backup · Burst pipe · Complete water loss · Active flooding in your home Each of these situations requires immediate response, regardless of the time of day or night, to prevent catastrophic damage to your home. However, if the problem is a minor leak, slow drain, or there is just no hot water, this type of situation can usually wait until the following day and does not require an emergency plumber. Final Thoughts Calling a plumber in Amherst, NY , for fast service isn’t just a matter of convenience; it all comes down to protecting your home. Whenever you see signs of sewage issues, leaks, clogs or issues with your water heater, acting quickly can save you thousands of dollars in repairs and prevent long-term damage to your home. At Frank’s Mr. Plumber, we take pride in providing prompt, professional plumbing service to Amherst and the surrounding area. Contact us to learn more about our services or to schedule an appointment. Got an emergency? We provide emergency plumbing service for those issues that just cannot wait.
By John Ludlow August 2, 2026
In a plumbing emergency, it’s not only important to be able to answer the question of “where can I find an emergency plumber near me ,” but you also need to know what to do before help actually arrives. It can be easy to panic when you have a burst pipe, a sewage backup, or a failed water heater. Understanding what to do in such situations before an emergency plumber arrives is critical to mitigating damage to your home. The following emergency plumbing response procedures can make a significant difference in protecting your home. Assess the Situation Try to remain calm and identify the problem. For example, is it a clogged drain, a burst pipe, a leak from the water heater, a sewage backup, or some other issue? The more information you can provide when calling for an emergency plumber, the better. Locate the Water Shut Off Valves and Turn Off the Water Supply Among the most important steps you can take next is to shut off the water supply to help mitigate further flooding. The main water shut-off valve is usually located where the water supply comes into your home. This could be near the water meter or in the crawlspace or basement. To turn off the water supply, turn the valve in a clockwise direction. You should also locate individual shut-off valves for all fixtures in your home, including behind toilets, under sinks, and near washing machines and water heaters. If there is a specific problem, such as an overflowing toilet, you can turn off water to that specific issue without the need to cut off water to the rest of the house. You can usually find individual water shut-offs in the following locations: · Toilets – Located on the floor or wall behind the toilet. · Sinks – Located under the sink. There should be separate shut-off valves for both hot water and cold water. · Water heater – Located on the cold supply pipe that enters the unit. · Washing machine – Located behind the washing machine. There will be a separate valve for hot and cold water. Shut off the Gas and Power – If Needed Depending on the nature of the problem, you may also need to shut off the gas and power. For instance, if there is water present near the electrical panel or near electrical appliances, you need to turn off the circuit breaker for that specific area of the home. In the instance of a gas leak that is located near plumbing, it’s important to turn off the gas valve. If there is a gas leak in the home, everyone should evacuate the property. Try to Contain the Water If the property is safe for you to remain inside, try to collect as much water as possible in the event of a leak. Utilize buckets and towels to collect any standing water. Try to redirect water away from furniture and electronics. Opening windows and doors can help the area dry faster. What You Should Not Do in a Plumbing Emergency While there are several steps you should take in a plumbing emergency before help arrives, there are also several things you should not do. These include: · Take pipes apart on your own – This can make the pipes more difficult to reassemble. · Attempt any type of high-pressure repair – Doing so could result in structural damage. · Ignore small leaks – Overlooking a small issue can result in significant problems later. When Should You Look for an Emergency Plumber Near Me? Not all plumbing issues are the same, and many homeowners often wonder what circumstances call for an emergency plumber. At Frank’s Mr. Plumber, we recommend that you call for help in the following situations: · Burst pipes where water is flowing and cannot be controlled · Severe leaks in ceilings or behind walls · An overflowing toilet that cannot be controlled · Sewage backups · Loss of water pressure with strange smells When a plumbing emergency is not addressed promptly, it can result in immediate and significant damage to your home while also posing health hazards for you and your family. Even if you are not sure whether a situation is a true plumbing emergency or not, it’s still a good idea to be cautious, take immediate action, and call for an emergency plumber. Why a Plumber Is Important in an Emergency Situation If you are wondering why it’s important to look for an emergency plumber near me , understand that emergency plumbers have the experience, expertise, and tools to respond quickly and effectively to a variety of plumbing emergencies. At Frank’s Mr. Plumber, we begin by performing diagnostics to pinpoint the issue, identify potentially hidden damage, and then perform repairs that will provide long-term solutions, not temporary fixes. Calling one of our trained technicians as soon as you notice there is a problem with your plumbing can help prevent additional damage. Steps for Preventing Future Plumbing Emergencies While it’s not possible to prevent all plumbing emergencies, there are some steps you can take to significantly reduce the risk of an emergency occurring. These steps include: · Schedule routine inspections of your plumbing system with a local licensed plumber. · Make sure you know the location of all water shut-off valves in your home. · Never pour grease down drains or flush wipes or anything else that is non-flushable. · During cold weather, insulate pipes. · Install water leak detectors in high-risk areas of your home, such as basements. Taking preventive steps can go a long way toward keeping your home safe and preventing plumbing emergencies. Bottom Line When you are facing a plumbing emergency in your home, it can be a stressful time. Understanding the steps you should take and those you should not take while you wait for an emergency plumber to arrive can provide you with peace of mind and help keep damage to a minimum. If you need an emergency plumber, contact us at Frank’s Mr. Plumber. We provide fast emergency plumbing service in Buffalo, NY, and the surrounding area.
By John Ludlow July 26, 2026
Sump pump installation in Buffalo, NY , is an effective way to deal with the basement flooding that commonly occurs during heavy rains, snow melt, and because of high-water tables. The most ideal time to schedule the installation of a sump pump is before you actually experience any water damage in your home, which could otherwise lead to mold growth and expensive repairs. In this guide, we will break down the best times to consider installing a sump pump in your home. What Does a Sump Pump Do? A sump pump is a type of device that is installed at your home’s lowest level. This is usually in the basement or the crawl space. In most instances, a sump pump is positioned inside a basin that is specifically constructed for that purpose, known as a sump pit. The sump pump is responsible for collecting water that might otherwise collect around your home’s foundation and direct it away from your home before it has the chance to cause damage. As water rises in the sump basin, the pump is automatically activated and will direct water to a designated drainage area. Options for drainage areas include storm drains, dry wells, or municipal sewers. The result is a basement that remains safe and dry. When installed properly, a sump pump can provide the following benefits: · Prevention of basement flooding · Prevention of property damage that occurs due to water intrusion · Protection against the growth of mold and mildew · Preservation of structural integrity · Reduction of expensive water leak damage When to Consider Installing a Sump Pump · Prior to Basement Flooding – Buffalo’s climate often delivers frequent heavy rains and snow melt. This can quickly lead to basement flooding. The installation of a sump pump before you experience basement flooding will ensure the system is ready to activate when you need it. · When You Already Have Water Issues – Even if you only experience occasional basement flooding, installing a sump pump can prevent recurring damage. By installing a sump pump now, you can prevent even minor issues from escalating. · During Seasonal Preparations – Many homeowners in Buffalo prefer to schedule an installation for a sump pump either during the spring or early summer to ensure the pump is operational before there is an increased risk of flooding. · When You Have Already Experienced Multiple Water Issues – If you have already dealt with frequent basement flooding or noticed mold growth, these are both indications that your home needs a reliable water removal system. · When Buying an Older Home – If you are purchasing an older home in Buffalo, you should consider the installation of a sump pump. Many older homes lack any type of modern water removal system. It is wise to consider scheduling a sump pump inspection and installation for any home built prior to the 1980s. · When Your Home is in a Low-Lying or High-Water Table Area – If your property rests on soil with poor natural drainage, is in a flood zone, has a high-water table, or is positioned near a stream or river, flooding is a very real concern. In such cases, a sump pump is critical to protect your home. · When Finishing a Basement – Finishing a basement represents a significant financial investment in your home. Naturally, you want to protect that investment. A sump pump ensures that your new drywall, furnishings, and flooring will remain dry. · If Your Current Sump Pump Is More than 7 Years Old – Like most equipment, a sump pump will not last forever. If your current pump is at least seven years old or you have noticed that it seems to be running constantly or is noisy, it may be time to consider replacing it with a new pump. · When Your Foundation is Shifting or Cracking – When water pressure builds around your home’s foundation, it can result in bowing walls, cracks, and structural movement. Installing a sump pump can help to relieve pressure and prevent further structural damage from occurring. The Importance of Early Installation Installing a sump pump in your home before you experience flooding can provide many advantages. · Prevention of Expensive Repairs – Water damage can be expensive to mitigate and repair. A sump pump offers a long-term solution that will pay off greatly through the avoidance of repeated and expensive repairs. · Protection of Your Property and Health – Standing water in your home’s basement can lead to mold growth, structural damage, and pose safety hazards. When you have a sump pump installed, water is removed quickly, thereby reducing all those safety and health risks. · Easier Installation Prior to Flooding – Once your basement floods, installing a sump pump becomes more complex because of water damage that occurs to the sump pit area. Tips for Professional Sump Pump Installation in Buffalo, NY If you are considering installing a sump pump in your home, it is important to know how to find a professional sump pump installer in Buffalo, NY. · Use Only a Licensed Plumber – At Frank’s Mr. Plumber, we offer complimentary estimates and can assess the layout of your basement to recommend the ideal pump placement. · Consider Backup Water Removal Options – A water-powered or battery-powered backup pump can provide critical protection of your home in the event of a power outage. · Schedule Sump Pump Installation Service Promptly – If you live in a flood-prone area, don’t wait for a crisis to occur to call for professional service. Contact us at Frank’s Mr. Plumber now to secure a date and ensure you have a pump installed before the rainy season arrives. Bottom Line The best time to schedule a sump pump installation in Buffalo, NY , is before you see water in your basement. This type of proactive approach will ensure your home is protected from the frequent flooding that plagues the region and prevent the need for emergency repairs to your home later. If you are considering having a sump pump installed in your home in Buffalo, contact us at Frank’s Mr. Plumber to learn more about our sump pump installation services and schedule a consultation. 

Financing Options Available

We believe quality plumbing should be affordable. Ask us about flexible financing options to help cover the cost of your next repair or upgrade.

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